Dental Receptionist/Floater

Happy-Smiles-Family-Dentistry; Schaumburg Township (IL); On-site; USD 29,000 - 42,000; Full time

Benefits offered by this job

Dental insurance

Job summary

Happy-Smiles-Family-Dentistry in Schaumburg Township, IL seeks a Dental Receptionist/Floater to be the friendly first contact for patients and visitors. You will manage in-bound calls, schedule appointments, and support clinic operations while staying HIPAA-compliant and organized.

The role offers potential for full-time work as the right candidate progresses, with compensation negotiable based on skills. dental insurance is provided as a benefit.

Qualifications

• Experience in a dental office setting and front desk operations.
• Strong computer skills and familiarity with dental terminology and coding for accurate records.
• Excellent customer service and clear communication in person and over the phone.
• Bilingual abilities are a plus for serving diverse patients.
• Commitment to HIPAA compliance and confidentiality.

Responsibilities

• Greet patients, verify appointments, and manage check-in/check-out.
• Schedule appointments using dental software and coordinate with staff.
• Gather insurance information while maintaining HIPAA standards.
• Review records and ensure confidentiality in documentation.
• Handle calls professionally and manage inquiries and follow-ups.
• Maintain accurate documentation of interactions, care plans, and billing.
• Assist with filing, data entry, and office supplies; cross-train for sterilization tasks.

Skills

Front desk operations

Customer service

Communication

Bilingual abilities

Organization

Tools

Eaglesoft

Job description

Join our team as a Dental Receptionist/Floater, where your energetic and organized approach will be the first point of contact for patients and visitors alike. In this role, you will manage in-bound calls, patient scheduling, and help create a smooth flow of clinic operations. Your positive attitude and attention to detail will contribute to delivering exceptional patient service and maintaining efficient clinic workflows. Plus to have someone who is ready to get cross trained to clean doctors rooms, instruments & making sure everything was sanitized. Potential for FT in the near future for the right candidate. Compensation is negotiable, but dependent on skill.

Duties:

• Greet patients warmly, verify appointments, and manage check-in/check-out procedures.
• Schedule appointments accurately and efficiently utilizing dental software; coordinate with clinical staff to optimize daily clinic flow.
• Gather insurance information while maintaining HIPAA compliance standards.
• Review and update records, ensuring documentation review aligns with clinical confidentiality policies and health information management protocols.
• Handle phone communication with professionalism, providing excellent patient service while managing appointment inquiries and follow-up calls with proper phone etiquette.
• Maintain accurate documentation of patient interactions, care plans, and billing details.
• Support administrative tasks such as filing, data entry, typing (including 10 key typing), and maintaining office supplies to ensure a well-organized front desk environment.
• Ready to get cross trained to work as a dental assistant helping with sterilization, setting up operatories and making sure smooth flow in dental procedure.

Qualifications:

• Experience in a dental office setting , demonstrating familiarity with front desk operations and administrative support.
• Strong and proficient computer skills.
• Knowledge of dental terminology and coding standards for accurate documentation.
• Excellent customer service skills with the ability to communicate effectively via phone and in person; bilingual abilities are a plus for serving diverse patient populations.
• Ability to review documentation thoroughly while maintaining clinical confidentiality policies; clerical experience is preferred.
• Strong organizational skills with attention to detail in managing dental records and appointment schedules.
• Office experience that demonstrates professionalism in handling multiple tasks efficiently in a fast-paced environment.
• Nice to have Eaglesoft experience.
• Enthusiasm makes a meaningful difference! We are dedicated to fostering an inclusive environment that values your contributions while offering opportunities for growth within the dental industry.

Pay:

From $20.00 to $25.00 per hour.

Expected hours:

27.00 to 33.00 per week.

Benefits:

• Dental insurance.

Work Location:

In person.