Dental Front Desk & Patient Services Specialist

Project-Home; Philadelphia (Philadelphia County); On-site; USD 46,000 - 50,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid parental leave

401(k) with matching

Generous Paid Time Off

Job summary

Project HOME seeks a Patient Services Representative to provide exceptional customer service in a dental care setting. Responsibilities include welcoming patients, coordinating appointments, verifying insurance, and managing payments.

This role is vital to ensuring a smooth patient experience and supporting clinical staff. The ideal candidate has at least three years of experience in a dental office and strong communication skills.

Qualifications

• 3+ years of experience in receptionist or patient services role in a dental office.
• Experience using dental practice management or electronic dental record systems.
• Working knowledge of dental terminology.
• Ability to follow HIPAA requirements.

Responsibilities

• Greet patients and coordinate appointments.
• Verify insurance coverage and maintain patient registration.
• Collect payments and process transactions.
• Support clinical staff with scheduling and patient flow.

Skills

Customer service

Interpersonal skills

Multitasking

Problem-solving

Bilingual Spanish and English

Education

High school diploma or GED

Tools

eClinicalWorks

Microsoft Office

Job description

Project HOME seeks a Patient Services Representative to provide exceptional customer service in a dental care setting. Responsibilities include welcoming patients, coordinating appointments, verifying insurance, and managing payments.

This role is vital to ensuring a smooth patient experience and supporting clinical staff. The ideal candidate has at least three years of experience in a dental office and strong communication skills.