Dental Front Desk & Patient Services Specialist

Health-Care-For-the-Homeless-2; Baltimore (MD); On-site; USD 24,000 - 28,000; Full time

Job summary

Health Care for the Homeless in Baltimore, MD is seeking a Dental Service Specialist to support our interdisciplinary dental operations and ensure high-quality care for our clients. In this on-site role, you'll serve as the welcoming face of the clinic, managing front desk operations, patient intake, scheduling, and insurance verifications.

You will assist in coordinating patient flow with care teams, process releases of information while HIPAA compliant, and help with patient discharges and

Qualifications

• 2+ years in a dental clinic or healthcare setting.
• 2+ years of customer service experience.
• Familiarity with EHR and practice management systems.

Responsibilities

• Greet and register patients, ensuring all demographics and insurance details are accurate.
• Manage front desk operations including appointment scheduling, patient communications, and referral tracking.
• Process releases of information and maintain compliance with HIPAA regulations.
• Facilitate smooth patient discharges, including referrals and follow-up scheduling.
• Support interdisciplinary teams and uphold a positive, service-oriented environment.

Skills

Customer service

Communication

Multitasking

Problem solving

Tools

EHR systems

Practice management software

Job description

Health Care for the Homeless in Baltimore, MD is seeking a Dental Service Specialist to support our interdisciplinary dental operations and ensure high-quality care for our clients. In this on-site role, you'll serve as the welcoming face of the clinic, managing front desk operations, patient intake, scheduling, and insurance verifications.

You will assist in coordinating patient flow with care teams, process releases of information while HIPAA compliant, and help with patient discharges and