Patient Service Representative

Dental Care Alliance; Chesapeake, Northern (VA, KY); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Dental Care Alliance in Chesapeake, VA is seeking a Patient Service Representative to join our front office team. The role focuses on greeting patients, answering phones, scheduling appointments, and guiding patients through their visit.

Ideal candidates have experience in health-care settings, knowledge of insurance plans, and a strong commitment to customer service. This is a full-time on-site position with opportunities to grow in a friendly, patient-focused practice.

Qualifications

• Experience working in a dental, medical, or health-care office is preferred.
• Knowledge of HMO/PPO insurance plans is a plus.
• Experience answering telephone in a professional manner.
• Must have exceptional customer service skills.

Skills

Experience answering telephone

Exceptional customer service skills

Knowledge of insurance plans (HMO/PPO)

Experience working in a dental/medical

Job description

Job Title: Patient Service Representative

Job ID: 2026-36167

# of Openings: 1

Job Locations: US-VA-Chesapeake

Type: Full-Time

Category: Field Office Staff

Location : Location US-VA-Chesapeake

Job Post Information* : Posted Date: 8/31/2026

Job Post Information* : External Company Name: Dental Care Alliance

Job Post Information* : External Company URL: www.dentalcarealliance.net

Location : Postal Code: 23320

Location : Address: 1533 Volvo Parkway

Qualifications

• Experience working in a dental, medical, or other health-care office, preferred
• Knowledge of insurance plans (HMO/PPO), is a plus
• Experience answering telephone
• Must have exceptional customer service skills

Legal Disclaimer

We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements. The company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.