Dental Front Desk & Patient Services Coordinator

Riccobene Associates Family Dentistry; Garner (IA); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Riccobene Associates Family Dentistry is seeking a Patient Coordinator to support front‑office operations, schedule patient appointments, verify insurance, and process payments. The role focuses on delivering a positive patient experience while keeping data accurate for billing and reporting.

Experience in a dental front desk is a plus. The ideal candidate will demonstrate strong communication, multi‑tasking ability, and attention to detail in a fast‑paced environment, with reliable attendance

Qualifications

• High school diploma or equivalent.
• Front desk or customer service experience.
• Ability to multi-task and manage priorities.

Responsibilities

• Greet and assist patients to ensure a positive front‑office experience.
• Check‑in and check‑out patients with complete information in the software.
• Verify insurance and process payments for billing accuracy.
• Prepare and run applicable reports; monitor office emails and voicemails.
• Balance registers daily and complete end‑of‑day processes.

Skills

Customer Service

Multi-tasking

Communication

Attention to detail

Dental front desk experience

Scheduling

Data entry

Office software

Education

High school diploma or equivalent

Tools

Patient management software

RevenueWell

Billing software

Job description

Riccobene Associates Family Dentistry is seeking a Patient Coordinator to support front‑office operations, schedule patient appointments, verify insurance, and process payments. The role focuses on delivering a positive patient experience while keeping data accurate for billing and reporting.

Experience in a dental front desk is a plus. The ideal candidate will demonstrate strong communication, multi‑tasking ability, and attention to detail in a fast‑paced environment, with reliable attendance