Dental Front Desk & Scheduling Specialist

Riccobene Associates Family Dentistry; Shelby (NC); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Job summary

Riccobene Associates Family Dentistry in Shelby, NC is growing and seeks a full-time Patient Coordinator to be the friendly, organized face of our front office. You’ll help keep the schedule, billing, and supplies on track while delivering warm, patient-focused service.

As the heartbeat of the front desk, you’ll greet patients, check them in, collect co-pays, balance registers, manage calls and appointments, and collaborate with the team to ensure a smooth day.

Qualifications

• Must have high school diploma or equivalent.
• Reliability to arrive by 7:45 am daily.
• Willingness to be reached before/after hours.
• Ability to pass a credit check.
• Strong communication skills (in person and on the phone).
• Excellent organizational and multitasking abilities.
• Confidentiality and ethical conduct.

Responsibilities

• Greet patients with a warm, professional demeanor.
• Check patients in and keep information accurate.
• Collect co-payments and process check-out.
• Balance and close out registers daily.
• Answer phones, handle walk-ins, and manage scheduling.
• Schedule appointments and confirm upcoming visits.
• Flag issues to the Office Manager when needed.
• Support team as needed.

Skills

Front desk coordination

Excellent communication

Multitasking

Confidentiality

Team player

Reliability

Education

High school diploma or equivalent

Tools

Eaglesoft

Denticon

Job description

Riccobene Associates Family Dentistry in Shelby, NC is growing and seeks a full-time Patient Coordinator to be the friendly, organized face of our front office. You’ll help keep the schedule, billing, and supplies on track while delivering warm, patient-focused service.

As the heartbeat of the front desk, you’ll greet patients, check them in, collect co-pays, balance registers, manage calls and appointments, and collaborate with the team to ensure a smooth day.