Dental Front Desk & Patient Experience Specialist

Premier Care Dental Management; Plainview (NY); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Generous Compensation

Health and Vision Insurance Plans

401(K) Retirement Plan with Matching

Paid-Time Off (UP TO 3 WEEKS)

In-house Dental Program (discounts)

Extra Perks and Fringe Benefits

Full-time benefits (30+ hrs/week)

Job summary

Premier Care Dental Management is seeking a front desk coordinator in Plainview, NY. You will warmly greet patients, answer phones, manage schedules, and input new patient data (Denticon).

Responsibilities include collecting co-pays and verifying PPO/FFS insurance, handling billing inquiries, and assisting the Practice Manager with office duties. Must have prior dental experience and strong organizational skills.

Qualifications

• Prior dental experience required, pediatrics or orthodontic experience preferred.
• Resume showing a consistent and stable employment history.
• Exceptional organizational skills to manage multiple tasks efficiently.
• Flexibility to adapt to varying schedules as required.
• Strong interpersonal communication skills.

Responsibilities

• Warmly greet and welcome patients with a high level of concierge care.
• Answering phones promptly and responding to messages.
• Managing schedules - input and confirm patient appointments.
• Entering in new patient records and updating ledgers with precision (Denticon).
• Collect co-payments and verify insurance eligibility (PPO/FFS).
• Respond to patient billing or financial inquiries, directing them to the appropriate departments as needed.
• Assist with various office duties as directed by the Practice Manager.

Skills

Dental experience

Interpersonal communication

Organizational skills

Flexibility

Scheduling

Tools

Denticon

Job description

Premier Care Dental Management is seeking a front desk coordinator in Plainview, NY. You will warmly greet patients, answer phones, manage schedules, and input new patient data (Denticon).

Responsibilities include collecting co-pays and verifying PPO/FFS insurance, handling billing inquiries, and assisting the Practice Manager with office duties. Must have prior dental experience and strong organizational skills.