Pediatric Dental Front Desk Specialist — Patient Experience

Dental365; Plainview (NY); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Competitive salary

Health & vision insurance

401(k) with match

Paid time off

In-house dental program

Perks & benefits

Job summary

Premier Care Dental Management is seeking a front desk coordinator in Plainview, NY. You will warmly greet patients, answer phones, manage appointment schedules, and enter new patient records with precision using Denticon.

Responsibilities include collecting co-pays, verifying insurance, and directing inquiries to the appropriate department. The role requires prior dental office experience, strong organizational and interpersonal skills, and flexibility to work varied hours including Saturdays.

Qualifications

• Prior dental experience required, pediatrics or orthodontic experience preferred.
• Resume showing a consistent and stable employment history.
• Exceptional organizational skills to manage multiple tasks efficiently.
• Flexibility to adapt to varying schedules as required.
• Strong interpersonal communication skills.

Responsibilities

• Warmly greet and welcome patients with a high level of concierge care.
• Answering phones promptly and responding to messages.
• Managing schedules - input and confirm patient appointments.
• Entering in new patient records and updating ledgers with precision (Denticon).
• Collect co-payments and verify insurance eligibility (PPO/FFS).
• Respond to patient billing or financial inquiries, directing them to the appropriate departments as needed.
• Assist with various office duties as directed by the Practice Manager.

Skills

Interpersonal communication

Customer service

Flexibility

Tools

Denticon

Job description

Premier Care Dental Management is seeking a front desk coordinator in Plainview, NY. You will warmly greet patients, answer phones, manage appointment schedules, and enter new patient records with precision using Denticon.

Responsibilities include collecting co-pays, verifying insurance, and directing inquiries to the appropriate department. The role requires prior dental office experience, strong organizational and interpersonal skills, and flexibility to work varied hours including Saturdays.