Dental Front Desk & Patient Care Coordinator

Dental Care Alliance; Town of Pawling (NY); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability benefits

401(k)

Team-oriented work environment

Modern dental technology

Job summary

Nevid Dental in Pawling, New York is seeking a Patient Service Representative to join our clinical team. You will provide high-level patient care and support a team-based environment, focusing on patient comfort and satisfaction in a welcoming setting.

Responsibilities include greeting patients, answering calls, scheduling and confirming appointments, posting charges, and maintaining a friendly waiting area. Prior dental/medical office experience and insurance knowledge are a plus.

Qualifications

• Experience in a dental, medical, or health-care office is required.
• Knowledge of insurance plans (HMO/PPO) is a plus.
• Exceptional customer service skills are essential.

Responsibilities

• Greet patients and acknowledge them upon arrival and departure.
• Respond to patient questions or concerns per clinic policies.
• Answer telephone lines and route calls as needed.
• Schedule appointments and maintain the appointment book.
• Confirm and reschedule appointments as required.
• Follow up on no-shows or cancellations.
• Register patients on sign-in sheets and update records.

Skills

Customer service

Telephone handling

Scheduling

Billing

Appointment management

Job description

Nevid Dental in Pawling, New York is seeking a Patient Service Representative to join our clinical team. You will provide high-level patient care and support a team-based environment, focusing on patient comfort and satisfaction in a welcoming setting.

Responsibilities include greeting patients, answering calls, scheduling and confirming appointments, posting charges, and maintaining a friendly waiting area. Prior dental/medical office experience and insurance knowledge are a plus.