Dental Front Desk & Patient Experience Specialist

Pierpan Family Dentistry; Hampstead (NC); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Paid vacation

Paid holidays

Health insurance

Dental insurance

Vision insurance

401k with match

Flexible schedules

Life Insurance and Disability

Job summary

Pierpan Family Dentistry seeks a dynamic Front Desk receptionist to welcome patients, answer phones, verify insurance, and coordinate doctor/hygienist schedules in Hampstead, NC.

The ideal candidate has 2–3 years of front desk experience, excellent communication, professionalism, and a friendly, proactive attitude.

We offer paid vacation and holidays, health/dental/vision insurance, a 401(k) with match, and a welcoming, team-oriented workplace.

Qualifications

• 2–3 years front desk experience preferred.
• Associates Degree preferred.
• Outstanding professionalism and strong communication skills.

Responsibilities

• Greet all patients by name and maintain a welcoming atmosphere.
• Answer and manage incoming phone calls and appointment scheduling.
• Verify insurance for scheduled patients and assist with billing questions.
• Submit insurance claims with proper attachments and narratives.
• Follow-up on unscheduled recare and treatment appointments.
• Coordinate Doctor and Hygienist schedules and communicate changes.

Skills

Customer service

Phone etiquette

Scheduling

Communication

Multitasking

Education

Associates Degree

Tools

Practice management software

Job description

Pierpan Family Dentistry seeks a dynamic Front Desk receptionist to welcome patients, answer phones, verify insurance, and coordinate doctor/hygienist schedules in Hampstead, NC.

The ideal candidate has 2–3 years of front desk experience, excellent communication, professionalism, and a friendly, proactive attitude.

We offer paid vacation and holidays, health/dental/vision insurance, a 401(k) with match, and a welcoming, team-oriented workplace.