Dental Front Desk Concierge | Patient Experience Scheduling

Dental365; New Holland (Lancaster County); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Health and Vision Insurance

401(k) Retirement Plan with Matching

Paid Time Off

In-house Dental Program

Diversity & Equal Opportunity Employer

Job summary

Dental365 in New Holland, PA is seeking a Front Desk Coordinator to lead the patient experience at Garden Spot Dental Care. You will greet patients with concierge-level service, answer calls, schedule appointments, and manage patient records with Denticon.

This role requires prior dental experience, strong organization, and excellent communication. Full-time, onsite role with generous benefits and opportunities for growth in a patient-centered practice.

Qualifications

• Prior dental experience is required.
• A resume showcasing a consistent and stable employment history.
• Exceptional organizational skills to manage multiple tasks efficiently.
• Flexibility to adapt to varying schedules as required.
• Strong interpersonal communication skills.

Responsibilities

• Warmly greet and welcome patients with a high level of concierge care.
• Answering phones promptly and responding to messages.
• Managing schedules - input and confirm patient appointments.
• Entering in new patient records and updating ledgers with precision (Denticon).
• Collect co-payments and verify insurance eligibility (PPO/FFS).
• Respond to patient billing or financial inquiries, directing them to the appropriate departments as needed.
• Assist with various office duties as directed by the Practice Manager.

Job description

Dental365 in New Holland, PA is seeking a Front Desk Coordinator to lead the patient experience at Garden Spot Dental Care. You will greet patients with concierge-level service, answer calls, schedule appointments, and manage patient records with Denticon.

This role requires prior dental experience, strong organization, and excellent communication. Full-time, onsite role with generous benefits and opportunities for growth in a patient-centered practice.