Dental Front Desk Concierge — Elevate Patient Experience

Dental365; Edison (NJ); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Health and Vision Insurance

401K Matching

Paid Time Off

In-house Dental Program

Fringe Benefits

Job summary

Dental365 is hiring Front Desk Coordinators in Edison, NJ. You will warmly welcome patients, manage schedules in Denticon, verify insurance, and handle billing inquiries to uphold a premier patient experience.

We offer flexible benefits, a team-focused culture, and non-production-driven growth in a modern practice environment. Full-time roles provide comprehensive health plans and retirement options.

Qualifications

• Prior dental experience is preferred; healthcare and customer service experience are acceptable.
• Resume showing stable employment history.
• Strong organizational skills to manage multiple tasks.
• Flexibility to adapt to varying schedules and duties.
• Excellent interpersonal communication abilities.

Responsibilities

• Warmly greet and welcome patients with concierge care.
• Answer phones promptly and respond to messages.
• Manage schedules; input and confirm patient appointments.
• Enter new patient records and update ledgers (Denticon).
• Collect co-payments and verify insurance eligibility (PPO/FFS).
• Address patient billing inquiries and route to appropriate departments.
• Assist with various office duties as directed by the Practice Manager.

Skills

Front desk

Customer service

Scheduling

Billing

Interpersonal skills

Tools

Denticon

Job description

Dental365 is hiring Front Desk Coordinators in Edison, NJ. You will warmly welcome patients, manage schedules in Denticon, verify insurance, and handle billing inquiries to uphold a premier patient experience.

We offer flexible benefits, a team-focused culture, and non-production-driven growth in a modern practice environment. Full-time roles provide comprehensive health plans and retirement options.