Dental Front Desk & Patient Experience Coordinator

Dental Associates Group; Vandalia (OH); Presencial; USD 36.000 - 48.000; Jornada completa

Descripción de la vacante

Dental Associates Group in Vandalia, OH is seeking a detail-oriented Patient Coordinator to join our healthcare team. You will coordinate appointments, greet patients, handle inquiries, and help maintain accurate medical records to ensure a positive patient experience.

The role emphasizes friendly communication, strong organizational skills, and the ability to work with the office manager and clinical staff to keep schedules efficient and patients informed of treatment options.

Formación

• Strong communication and interpersonal skills.
• Detail oriented with strong organizational abilities.
• Comfort with coordinating schedules and handling inquiries.

Responsabilidades

• Greet and welcome patients and visitors to the practice.
• Check-in patients according to office protocol, verifying and updating patient information.
• Confirm the next day's appointments according to protocol and patient preferences.
• Schedule patients for efficient use of the doctor and staff time.
• Maintain a professional reception area.
• Manage recall and inactive patient system
• Collect payment from the patients at the time of service.
• Prepare financial treatment plans and present plan options to the patients.
• Gather and verify patient benefits and maintain accurate benefit summaries in dental software.
• Open and close dental offices according to office protocol.
• Daily cash handling and balancing the day's transactions.
• Submit insurance claims for completed treatment and prior authorizations.

Conocimientos

Excellent communication

Self-motivated

Punctual

Team player

Descripción del empleo

Dental Associates Group in Vandalia, OH is seeking a detail-oriented Patient Coordinator to join our healthcare team. You will coordinate appointments, greet patients, handle inquiries, and help maintain accurate medical records to ensure a positive patient experience.

The role emphasizes friendly communication, strong organizational skills, and the ability to work with the office manager and clinical staff to keep schedules efficient and patients informed of treatment options.