Dental Front Desk & Patient Experience Coordinator

Dental365; Tiogue (RI); On-site; USD 21,000 - 33,000; Full time

Benefits offered by this job

Competitive salary

Health and vision insurance

401(k) with matching

Paid time off ( PTO )

In-house dental program for staff

Job summary

Dental365 is seeking a Front Desk Coordinator to shape the patient experience at our Coventry, RI practice. You will greet patients, manage calls, schedule appointments, and handle billing inquiries with a high level of professionalism.

Ideal candidates have prior dental office experience, a stable work history, and excellent organizational and interpersonal skills. This role requires flexibility for a variety of consistent schedules and a strong commitment to patient care.

Qualifications

• Prior dental office experience is required.
• A resume showing a consistent and stable employment history.
• Exceptional organizational skills to manage multiple tasks efficiently.
• Flexibility to adapt to varying schedules as required.
• Strong interpersonal communication skills.

Responsibilities

• Warmly greet and welcome patients with a high level of concierge care.
• Answering phones promptly and responding to messages.
• Managing schedules - input and confirm patient appointments.
• Entering in new patient records and updating ledgers with precision (Denticon).
• Collect co-payments and verify insurance eligibility (PPO/FFS).
• Respond to patient billing or financial inquiries, directing them to the appropriate departments as needed.
• Assist with various office duties as directed by the Practice Manager.

Skills

Interpersonal skills

Customer service

Multitasking

Organizational skills

Education

High school diploma

Tools

Denticon

Phone systems

Job description

Dental365 is seeking a Front Desk Coordinator to shape the patient experience at our Coventry, RI practice. You will greet patients, manage calls, schedule appointments, and handle billing inquiries with a high level of professionalism.

Ideal candidates have prior dental office experience, a stable work history, and excellent organizational and interpersonal skills. This role requires flexibility for a variety of consistent schedules and a strong commitment to patient care.