Dental Front Desk Concierge - Patient Experience Champion

Sunseeker Property Service; Stratford (CT); Sur place; USD 32 000 - 52 000; Plein temps

Avantages offerts par ce poste

Health insurance

Vision insurance

401K with match

Paid time off

Dental program

Employee perks

Résumé du poste

Dental365 in Stratford, CT, is seeking a Front Desk Coordinator to elevate the patient experience with warm, concierge service. You will greet patients, answer calls, manage appointments, and handle registrations while maintaining accurate ledgers in the system.

A strong emphasis on organization and communication ensures smooth daily operations. The role requires prior dental experience and flexibility to accommodate the practice schedule, including evenings and one Saturday per month.

Qualifications

• Prior dental experience is required.
• Resume showing a stable employment history.
• Strong organizational skills to manage multiple tasks.
• Flexible to varying schedules.
• Excellent interpersonal communication.

Responsabilités

• Warmly greet and welcome patients with concierge care.
• Answer phones promptly and respond to messages.
• Manage schedules - input and confirm patient appointments.
• Enter new patient records and update ledgers (Denticon).
• Collect co-payments and verify insurance eligibility (PPO/FFS).
• Respond to patient billing or financial inquiries, directing them to the appropriate departments as needed.
• Assist with various office duties as directed by the Practice Manager.

Connaissances

Interpersonal communication

Customer service

Phone etiquette

Multitasking

Dental office experience

Description du poste

Dental365 in Stratford, CT, is seeking a Front Desk Coordinator to elevate the patient experience with warm, concierge service. You will greet patients, answer calls, manage appointments, and handle registrations while maintaining accurate ledgers in the system.

A strong emphasis on organization and communication ensures smooth daily operations. The role requires prior dental experience and flexibility to accommodate the practice schedule, including evenings and one Saturday per month.