Dental Front Desk Concierge — Elevate Patient Experience

Dental365; Coventry (RI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

401(K) with matching

Paid time off

In-house dental program

Employee discounts

You day (personal day)

Job summary

Dental365 is seeking a Front Desk Coordinator in Coventry, RI to deliver outstanding patient experiences from check-in to checkout. You will greet patients, answer phones, manage schedules, and input records in Denticon. You’ll verify insurance, collect co-pays, and assist the Practice Manager with daily office duties.

We value reliability, organization, and strong communication. This full-time role offers benefits and opportunities for growth within a modern, patient‑centered practice.

Qualifications

• Prior dental office experience is required.
• Resume showing stable employment history.
• Strong organizational and communication skills.

Responsibilities

• Warmly greet and welcome patients with concierge care.
• Answer phones promptly and respond to messages.
• Manage schedules – input and confirm patient appointments.
• Enter new patient records and update ledgers (Denticon).
• Collect co-payments and verify insurance eligibility (PPO/FFS).
• Respond to billing inquiries and direct to appropriate departments.
• Assist with various office duties as directed by the Practice Manager.

Skills

Interpersonal communication

Organizational skills

Flexibility

Customer service

Tools

Denticon

Job description

Dental365 is seeking a Front Desk Coordinator in Coventry, RI to deliver outstanding patient experiences from check-in to checkout. You will greet patients, answer phones, manage schedules, and input records in Denticon. You’ll verify insurance, collect co-pays, and assist the Practice Manager with daily office duties.

We value reliability, organization, and strong communication. This full-time role offers benefits and opportunities for growth within a modern, patient‑centered practice.