Dental Front Desk & Patient Experience Specialist

Guardian Dentistry; Easley, Northern (SC, KY); Hybrid; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

401k with matching

Paid vacation

Paid holidays

Health, dental, and vision plan

Life Insurance

Disability Insurance

Flexible schedules

Job summary

Hi-Tech Family Dentistry in Easley, SC is seeking a dynamic Front Desk to join our fast-growing team. You will greet patients by name, manage phones, schedule doctors and hygienists, and verify insurance daily to ensure smooth visits.

The ideal candidate has 2-3 years of experience, an associate degree preferred, and outstanding communication and interpersonal skills to deliver an exceptional patient experience. We offer great benefits, paid time off, and a collaborative, welcoming atmosphere.

Qualifications

• 2-3 years experience preferred.
• Associates Degree preferred.
• Outstanding professionalism, high moral standards, and a self-motivated work ethic.
• Strong communication and interpersonal skills to build trusting relationships with coworkers and patients.
• Driven personality to strive to be the best in your profession and provide the best care for our patients.

Responsibilities

• Completes daily insurance verifications for all scheduled patients
• Greet all patients by first name with a friendly personality as they arrive and assist them throughout their office visit.
• Serve as the face of the company, offering friendly service to those entering the office or calling in on the phone
• Confirm all future appointments
• Assist patients with billing questions
• Submit Insurance Claims with proper attachments and narratives.
• Follow-up with unscheduled recare/treatment appointments.

Skills

Communication skills

Interpersonal skills

Phone handling

Multitasking

Education

Associates Degree

Job description

Hi-Tech Family Dentistry in Easley, SC is seeking a dynamic Front Desk to join our fast-growing team. You will greet patients by name, manage phones, schedule doctors and hygienists, and verify insurance daily to ensure smooth visits.

The ideal candidate has 2-3 years of experience, an associate degree preferred, and outstanding communication and interpersonal skills to deliver an exceptional patient experience. We offer great benefits, paid time off, and a collaborative, welcoming atmosphere.