Dental Front Desk Coordinator – Patient Experience Champion

Premier Care Dental Management; Stratford (CT); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Generous Compensation

Flexible Health and Vision Insurance

401(K) Retirement Plan with Matching

Generous Paid-Time Off

Exclusive In-house Dental Program

Extra Perks and Fringe Benefits

Job summary

Dental365 in Stratford, CT is seeking a Front Desk Coordinator to welcome patients with concierge service, handle phones, manage appointments, and maintain accurate records in Denticon. Prior dental experience and strong organizational and interpersonal skills are required.

This full-time role supports a high-standard patient experience at a modern practice. We offer generous benefits including health and vision insurance, 401(k) with matching, paid time off, an in-house dental program, and

Qualifications

• Prior dental experience is required.
• Resume showing a consistent and stable employment history.
• Excellent organizational skills to manage multiple tasks.
• Flexibility to adapt to varying schedules as required.
• Strong interpersonal communication skills.

Responsibilities

• Warmly greet and welcome patients with a high level of concierge care.
• Answering phones promptly and responding to messages.
• Managing schedules - input and confirm patient appointments.
• Entering in new patient records and updating ledgers with precision (Denticon).
• Collect co-payments and verify insurance eligibility (PPO/FFS).
• Respond to patient billing or financial inquiries, directing them to the appropriate departments as needed.
• Assist with various office duties as directed by the Practice Manager.

Skills

Interpersonal skills

Organizational skills

Customer service

Flexibility

Tools

Denticon

Job description

Dental365 in Stratford, CT is seeking a Front Desk Coordinator to welcome patients with concierge service, handle phones, manage appointments, and maintain accurate records in Denticon. Prior dental experience and strong organizational and interpersonal skills are required.

This full-time role supports a high-standard patient experience at a modern practice. We offer generous benefits including health and vision insurance, 401(k) with matching, paid time off, an in-house dental program, and