Dental Front Desk & Patient Care Specialist

Socket.dev; Baltimore (MD); On-site; USD 32,000 - 42,000; Full time

Job summary

Health Care for the Homeless seeks a Dental Service Specialist to support on-site dental operations and deliver high-quality care for our clients in the Baltimore area.

The role involves front desk management, patient intake, scheduling, and insurance verifications to ensure a smooth patient experience while protecting HIPAA and privacy. A candidate with healthcare experience will thrive in a fast-paced, community-focused setting.

Qualifications

• Education: High school diploma or GED; Associate degree preferred.
• Experience: 2+ years in a dental clinic or similar healthcare setting.
• Experience: 2+ years of customer service.
• Familiarity with Electronic Health Records (EHR) and practice management systems.

Responsibilities

• Greet and register patients, ensuring demographics and insurance details are accurate.
• Manage front desk operations including appointment scheduling, patient communications, and referral tracking.
• Process releases of information and maintain HIPAA compliance.
• Facilitate smooth patient discharges, including referrals and follow-up scheduling.
• Support interdisciplinary teams and uphold a positive, service-oriented environment.

Skills

Dental clinic experience

Customer service experience

EHR familiarity

Communication skills

Multitasking

HIPAA compliance

Education

High school diploma or GED

Associate degree preferred

Tools

EHR systems

Practice management software

Job description

Health Care for the Homeless seeks a Dental Service Specialist to support on-site dental operations and deliver high-quality care for our clients in the Baltimore area.

The role involves front desk management, patient intake, scheduling, and insurance verifications to ensure a smooth patient experience while protecting HIPAA and privacy. A candidate with healthcare experience will thrive in a fast-paced, community-focused setting.