Dental Front Desk Specialist: Scheduling & Patient Care

Dental-Dreams; Baltimore (MD); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical & Vision Insurance

Free dental treatment

PTO

401K

Job summary

Dental Dreams LLC in Baltimore, MD (Edmondson) is seeking a Front Desk Receptionist to manage scheduling, greet patients, verify benefits, and support office operations. This entry-level role offers a path toward leadership positions within the office.

The team emphasizes customer service, teamwork, and efficient processing of payments, insurance claims, and records, delivering high-quality patient experiences daily.

Qualifications

• Customer service experience required.
• Familiarity with Dentrix or Eaglesoft preferred.

Responsibilities

• Maintain a high level of customer service at all times.
• Work as part of a team with emphasis on communication.
• Schedule patient appointments per month and daily patient goals.
• Answer phones and confirm appointments.
• Greet and check-in patients.
• Accurately verify dental benefits.
• Maintain detailed patient records in a fast-paced environment.
• Collect payments and co-payments.
• Create insurance claims and submit pre-authorizations.
• Pull patient charts for future appointments.

Skills

Customer service

Communication

Tools

Dentrix

Eaglesoft

Job description

Dental Dreams LLC in Baltimore, MD (Edmondson) is seeking a Front Desk Receptionist to manage scheduling, greet patients, verify benefits, and support office operations. This entry-level role offers a path toward leadership positions within the office.

The team emphasizes customer service, teamwork, and efficient processing of payments, insurance claims, and records, delivering high-quality patient experiences daily.