Dental Front Desk Coordinator

42 North Dental; Auburn (ME); On-site; USD 25,000 - 30,000; Full time

Job summary

Willow Run Dental is part of 42 North Dental, and is seeking a Patient Care Representative (Dental Receptionist) to serve as the front-line liaison for patients, coordinating appointments, educating patients on treatment plans, and ensuring smooth billing interactions.

The role emphasizes courteous patient service, accurate data entry, and strict HIPAA privacy adherence, with the dental practice providing supportive administrative coverage and a collaborative team environment.

Qualifications

• Clear speaking and professional telephone voice.
• Ability to explain treatment plans and financial responsibilities to patients.
• Integrity with HIPAA and patient privacy.

Responsibilities

• Interact with patients in a positive professional manner via telephone and in person
• Schedule and confirm appointments
• Review and educate patients on treatment plans and financial responsibilities
• Accurately confirm insurance benefits, communicate and collect patient payment obligations
• Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information
• Respond to and reply to requests for information
• Maintain strict compliance with HIPAA and patient privacy
• Perform other related job duties as assigned

Skills

Clear speaking

Telephone etiquette

Multitasking

Positive attitude

Tools

Computerized systems

Job description

Willow Run Dental is part of 42 North Dental, and is seeking a Patient Care Representative (Dental Receptionist) to serve as the front-line liaison for patients, coordinating appointments, educating patients on treatment plans, and ensuring smooth billing interactions.

The role emphasizes courteous patient service, accurate data entry, and strict HIPAA privacy adherence, with the dental practice providing supportive administrative coverage and a collaborative team environment.