Dental Front Desk & Patient Care Coordinator

Benevis; Decatur (GA); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Competitive compensation

Quarterly bonuses

Comprehensive benefits package

Job summary

Franklin Dental and Braces - Decatur is seeking a Full-time Patient Coordinator to support patient check-in/out, verify insurance, and coordinate with clinicians to ensure smooth daily operations. The role emphasizes friendly, accurate service for families and children in a community dental setting.

The position offers a structured schedule Monday through Friday, with potential Saturday hours, and involvement in community outreach and team huddles.

Qualifications

• Experience delivering friendly patient-focused service.
• Ability to communicate clearly with patients and families.
• Strong organizational and multitasking abilities.

Responsibilities

• Check-in/check-out patients and verify insurance eligibility.
• Maintain a welcoming front desk and waiting area.
• Greet parents and patients; keep them informed of appointment progress.
• Coordinate with clinical staff to ensure same-day care opportunities.
• Schedule follow-up appointments and recalls; help meet office targets.
• Handle outbound calls for rescheduling and treatment follow-ups.
• Ensure patient records are properly filed and updated.

Skills

Customer service

Communication

Teamwork

Education

High school diploma or GED

Job description

Franklin Dental and Braces - Decatur is seeking a Full-time Patient Coordinator to support patient check-in/out, verify insurance, and coordinate with clinicians to ensure smooth daily operations. The role emphasizes friendly, accurate service for families and children in a community dental setting.

The position offers a structured schedule Monday through Friday, with potential Saturday hours, and involvement in community outreach and team huddles.