Bilingual Patient Coordinator (Spanish) – Part-Time

Franklindentalgroup; Dalton, Northern (GA, KY); Hybrid; USD 21,000 - 30,000; Part time

Benefits offered by this job

Competitive compensation

Quarterly bonuses

Comprehensive Benefits Package

Job summary

Franklin Dental and Braces - Dalton is seeking a Part-time Bilingual Patient Coordinator fluent in Spanish to support front desk operations. You will check patients in and out, verify insurance, and help manage appointments in a friendly, patient-centered environment.

In this role you will greet families, coordinate with clinical staff, and help keep the reception area organized. A HS diploma and prior dental front desk experience are preferred, with a strong emphasis on customer service and

Qualifications

• Graduation from a senior high school or GED equivalent.
• Office experience in a dentist's or physician's office, preferred.
• Experience with children's dentistry, preferred.

Responsibilities

• The Patient Coordinator provides quality customer service to patients and parents at check-in and check-out and verifies patient insurance eligibility and service limits.
• Deliver quality and compassionate care to every patient.
• Greet parents and patients when they enter or leave the office.
• Ensure waiting parents are informed of appointment progress.
• Maintain a clean waiting and front desk area.
• Verify insurance eligibility prior to appointments and update Boomerang files accordingly.
• Ensure service limits are recorded and communicated with the clinical team.
• Prepare patient files for the appointment.
• Coordinate with Clinical Team Leader and Doctors for same-day care opportunities.
• Assist with meeting office financial targets by keeping hygiene and operative schedules full.
• Schedule follow-up operatory and recall appointments.
• Answer calls and direct inquiries to the proper person.

Skills

Spanish fluency

Customer service

Front desk

Education

High school diploma or GED

Tools

Boomerang system

Job description

Franklin Dental and Braces - Dalton is seeking a Part-time Bilingual Patient Coordinator fluent in Spanish to support front desk operations. You will check patients in and out, verify insurance, and help manage appointments in a friendly, patient-centered environment.

In this role you will greet families, coordinate with clinical staff, and help keep the reception area organized. A HS diploma and prior dental front desk experience are preferred, with a strong emphasis on customer service and