Dental Front Desk Lead - Patient Experience & Scheduling

Stardentalpartners; Covington (LA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance

401(k)

Paid Time Off

Life Insurance

Disability Insurance

Pet Insurance

Employee Assistance Program

Job summary

MoreSmiles Dental Spa in Covington, LA is hiring a Full Time Dental Front Desk Coordinator to be the welcoming face of the practice. The role focuses on efficient front desk operations, patient interactions, and flawless appointment coordination.

Ideal candidates will have a minimum of 2 years dental front office experience, strong customer service skills, and the ability to manage multiple tasks in a fast-paced environment while maintaining professionalism.

Qualifications

• 2+ years dental front office experience.
• Exemplary customer service and interpersonal skills.
• Positive attitude and professional demeanor.
• Outstanding verbal and written communication skills.

Responsibilities

• Manage administrative duties
• Accounting for patients and maintaining relations
• Organizing and helping with claims
• Answers incoming calls including new patients and emergencies
• Appointment scheduling
• Requesting records
• Patient follow ups
• Manage unscheduled and treatment pending lists to ensure patient follow through to meet scheduling goals

Skills

Dental front office

Customer service

Scheduling

Multi-tasking

Communication

Education

High school diploma

Job description

MoreSmiles Dental Spa in Covington, LA is hiring a Full Time Dental Front Desk Coordinator to be the welcoming face of the practice. The role focuses on efficient front desk operations, patient interactions, and flawless appointment coordination.

Ideal candidates will have a minimum of 2 years dental front office experience, strong customer service skills, and the ability to manage multiple tasks in a fast-paced environment while maintaining professionalism.