Dental Front Desk Lead — Growth, In-Office, 401(k)

Wisconsin Family Dental LLC; Taylors Corners (WI); In loco; USD 45.000 - 65.000; Tempo pieno

Vantaggi offerti da questo lavoro

401(k)

401(k) matching

Continuing education credits

Dental insurance

Employee discount

Opportunities for advancement

Paid time off

Descrizione del lavoro

Wisconsin Family Dental LLC in Taylors Corners, WI is seeking a capable Dental Front Desk Coordinator / Office Manager to create a welcoming patient experience and keep daily operations running smoothly.

This role suits an organized, personable front office professional who can handle insurance coordination, scheduling, and billing while growing into leadership responsibilities with practice ownership guidance.

Competenze

• Previous front office experience and hands-on insurance coordination experience are required.
• Strong communication and customer service skills, with a welcoming and professional approach.
• Excellent organization, attention to detail, and follow-through.
• Ability to prioritize tasks and balance patient needs, phone calls, scheduling, and administrative responsibilities.
• Dependability, discretion, and respect for patient confidentiality.
• Initiative, sound judgment, and a willingness to ask questions and learn.
• A collaborative attitude and openness to adapting as our practice grows and our processes evolve.

Mansioni

• Greet patients warmly and assist with check-in and check-out.
• Answer phones, respond to messages, and communicate with patients professionally and promptly.
• Schedule and confirm appointments, manage schedule changes, and coordinate with the clinical team to support an efficient day.
• Verify insurance eligibility and benefits, help patients understand coverage and estimated costs, and support insurance claims and follow-up.
• Assist with billing, payment collection, and patient account questions.
• Maintain accurate patient information and keep electronic records, files, and office documents organized.
• Support daily office operations, administrative tasks, and communication across the team.
• Help identify opportunities to improve office processes and the patient experience.

Conoscenze

Customer service

Communication

Organization

Problem solving

Insurance coordination

Strumenti

Curve Dental

Gusto

Microsoft Office

SharePoint

Descrizione del lavoro

Wisconsin Family Dental LLC in Taylors Corners, WI is seeking a capable Dental Front Desk Coordinator / Office Manager to create a welcoming patient experience and keep daily operations running smoothly.

This role suits an organized, personable front office professional who can handle insurance coordination, scheduling, and billing while growing into leadership responsibilities with practice ownership guidance.