Dental Front Desk & Insurance Coordinator

Dunson Dental Design; Atlanta (GA); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Health insurance

PTO 10 days per year

7 paid holidays

Paid training (HIPAA, OSHA, CPR)

Complimentary dental care

Employer contributions to health plan

Job summary

Dunson Dental Design in Midtown Atlanta is seeking an Administrator-Front Desk/Insurance Coordinator to join our private practice.

You will be the first and last in the office, manage insurance verifications, claims, scheduling, and patient financing options, reporting to the Operations Manager.

This full-time, in-office role offers a Monday–Friday schedule with no evenings or weekends, competitive hourly pay of $21–$27, health insurance contributions, paid time off, and paid training.

Qualifications

• 3–5+ years of dental front desk or insurance coordination experience.
• Hands-on insurance verification and claims experience.
• Strong communication skills and a reliable, professional work ethic.

Responsibilities

• Check in and check out patients, and manage the schedule.
• Run recall in Open Dental, contacting overdue patients to keep the hygiene schedule full.
• Confirm appointments and communicate with patients by phone, text, email, and in person.
• Verify eligibility and complete benefits breakdowns before appointments.
• Submit PPO and out-of-network claims through Open Dental and Vyne within 24 hours of service, with X-rays and narratives attached.
• Work the insurance aging report weekly, following up on unpaid claims and submitting appeals for denied or underpaid claims.
• Present treatment plans and financing options (CareCredit, Sunbit, Cherry).
• Collect payments at time of service and post accurately to patient ledgers.

Skills

Dental front desk experience

Insurance coordination experience

Communication skills

Professional work ethic

Tools

Open Dental

Vyne

CareCredit platform

Sunbit financing

Cherry financing

Job description

Dunson Dental Design in Midtown Atlanta is seeking an Administrator-Front Desk/Insurance Coordinator to join our private practice.

You will be the first and last in the office, manage insurance verifications, claims, scheduling, and patient financing options, reporting to the Operations Manager.

This full-time, in-office role offers a Monday–Friday schedule with no evenings or weekends, competitive hourly pay of $21–$27, health insurance contributions, paid time off, and paid training.