Dental Front Office Specialist - Scheduling & Patient Care

Complete Dental Arts; Fayetteville (GA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement plan

Paid time off

Job summary

Complete Dental Arts in Georgia is seeking a warm, dependable Front Office Coordinator to join our two-location, fully digital dental practice. The role emphasizes scheduling, patient experience, and meticulous records management.

You will handle check-ins/check-outs, insurance verification, payments, and coordinating tasks across Newnan and Fayetteville locations using modern practice software. Strong organization and initiative are essential for success.

Qualifications

• Experience in scheduling, front-office administration, or patient-facing roles.
• Strong computer proficiency across multiple digital platforms.
• Ability to review balances, perform basic calculations, and process payments.
• Excellent attention to detail, organization, and time management.

Responsibilities

• Deliver a positive patient experience through welcoming interactions and attentive service.
• Accurately schedule appointments according to procedure requirements and provider availability.
• Manage patient check-in/check-out, confirmations, cancellations, and rescheduling.
• Verify patient information, insurance eligibility, and benefits.
• Review patient accounts, explain balances, and post patient payments.
• Route insurance documents and records to the appropriate team members.
• Maintain accurate electronic patient records and documentation.
• Navigate multiple digital systems while managing priorities.
• Identify discrepancies and communicate proactively.
• Support daily administrative operations across both locations.

Skills

Scheduling

Front-office

Patient-facing

Computer proficiency

Open Dental

Tools

Open Dental

Job description

Complete Dental Arts in Georgia is seeking a warm, dependable Front Office Coordinator to join our two-location, fully digital dental practice. The role emphasizes scheduling, patient experience, and meticulous records management.

You will handle check-ins/check-outs, insurance verification, payments, and coordinating tasks across Newnan and Fayetteville locations using modern practice software. Strong organization and initiative are essential for success.