Dental Front Desk Coordinator

Dental365; Kingston (Luzerne County); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

Health & Vision insurance

401(k) with matching

Paid time off

In-house dental program

Fringe benefits

Part-time benefits available

Job summary

Dental365 is seeking a Front Desk Coordinator to join our patient-centered team at Nataupsky Family Dentistry in Kingston, PA. You will warmly greet patients, manage phones, schedule appointments, and assist with billing and insurance tasks.

The role emphasizes concierge service, accuracy in Denticon, and teamwork with the Practice Manager. We offer competitive pay, benefits, and a supportive environment that values stability and growth.

Qualifications

• Prior dental/medical administrative experience preferred.
• Resume with stable employment history.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.

Responsibilities

• Warmly greet and welcome patients with concierge care.
• Answer phones promptly and respond to messages.
• Manage schedules and input/confirm appointments.
• Enter new patient records and update ledgers in Denticon.
• Collect co-payments and verify PPO/FFS insurance eligibility.
• Respond to patient billing or financial inquiries and direct to appropriate departments.
• Assist with office duties as directed by the Practice Manager.

Skills

Organizational skills

Interpersonal communication

Customer service mindset

Scheduling and multitasking

Tools

Denticon

Job description

Join the future of dentistry, led by dentists

At Dental365, we're reshaping the way patients experience dental care. By placing patients and providers at the core of our approach, we're breaking new ground in the world of dentistry. Since our inception, we've touched the lives of hundreds of thousands of patients and have emerged as a leading and distinguished dental organization, led by dentists. If you're a motivated change-maker looking to build a lifelong career in dentistry – now is the time to take part in our journey.

Our Front Desk Coordinators are the champions of our patient experience.

Your role extends beyond the front desk, shaping the lasting impression that defines our standard of care.

OUR PRACTICE:

Nataupsky Family Dentistry

575 Pierce St #201, Kingston, PA 18704

HIRING SCHEDULE:

• Monday: 8:30am - 6:00pm
• Tuesday: 8:30am - 3:00pm
• Wednesday: 8:30am - 6:00pm
• Thursday: 8:30am - 3:00pm
• Friday: 8:00am - 12:00pm/8:00am - 3:00pm (Alternates)

RESPONSIBILITIES:

• Warmly greet and welcome patients with a high level of concierge care.
• Answering phones promptly and responding to messages.
• Managing schedules - input and confirm patient appointments.
• Entering in new patient records and updating ledgers with precision (Denticon).
• Collect co-payments and verify insurance eligibility (PPO/FFS).
• Respond to patient billing or financial inquiries, directing them to the appropriate departments as needed.
• Assist with various office duties as directed by the Practice Manager.

QUALIFICATIONS:

• Prior dental experience is preferred, only to medical administrative experience!
• A resume showcasing a consistent and stable employment history.
• Exceptional organizational skills to manage multiple tasks efficiently.
• Flexibility to adapt to varying schedules as required.
• Strong interpersonal communication skills.

OUR BENEFITS:

• Generous Compensation: We invest in the best and are competitive in our salary offers.
• Flexible Health and Vision Insurance Plans: Tailored options for you and your family's well-being.
• 401(K) Retirement Plan with Matching: Secure your financial future with our employer-matched plan.
• Generous Paid-Time Off: Accrue up to 3 weeks, plus an annual "you" day for self-care.
• Exclusive In-house Dental Program: Heavily discounted services for you and your immediate family.
• Extra Perks and Fringe Benefits: Enjoy additional benefits and ongoing perks for our dedicated teams.
• All benefits available at full-time employment (30+ hours weekly). Some benefits available for part-time employees as well.

Step into a new era with Dental365

A modern practice environment designed for superior care and comfort.

We embrace cutting-edge technology in a soothing environment that goes beyond your ordinary dental practice. We've thought through every step in the patient's experience to perfect our communication and care so that each visit is an eagerly anticipated event.

We're a team that supports your success.

Emphasizing health over sales, we cultivate a warm, supportive culture without the pressure of production quotas. Those motivated for growth in their career are encouraged and supported to reach their full potential.

Our company celebrates diversity.

Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression in terms of all conditions of employment. Our diversity is one of our greatest strengths, and as an Equal Opportunity Employer, we are proud to promote a work environment where all differences are respected.