Front Desk Coordinator — Warm, Efficient Dental Office Pro

Todays Dental Alexandria; Alexandria (VA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Competitive pay

Sign-on bonus

Referral bonus

Paid time off

Health insurance coverage

Paid gym membership for you and your f

Year-end bonus

Paid training on practice management/–

Job summary

Todays Dental Alexandria is seeking a Front Desk Coordinator to manage a bustling schedule, answer calls, greet patients, and ensure smooth day-to-day operations in a welcoming, warm manner.

Dental experience helps but is not required; training on software and terminology will be provided. The role emphasizes warmth under pressure and reliable attendance in a patient-centered practice.

Qualifications

• Excellent phone manner and clear written communication.
• Ability to manage a busy schedule and multitask efficiently.
• Discretion with protected health information and HIPAA knowledge.
• High school diploma or equivalent; dental front-office experience preferred.

Responsibilities

• Answer every incoming call promptly and book, confirm, reschedule, and recall appointments to keep the schedule full.
• Greet arriving patients, verify details, and collect forms, copays, and balances.
• Verify insurance eligibility and benefits before the visit to avoid checkout surprises.
• Fill cancellations from the ASAP list and confirm the next day's column before leaving.
• Keep patient records, notes, and contact details accurate in the practice management software.
• Work with the clinical team to keep patients moving and operatories turning over on time.

Skills

Excellent phone manner

Clear written communication

Multitasking in a busy front desk

HIPAA compliance

Education

High school diploma or equivalent

Tools

Open Dental

Job description

Todays Dental Alexandria is seeking a Front Desk Coordinator to manage a bustling schedule, answer calls, greet patients, and ensure smooth day-to-day operations in a welcoming, warm manner.

Dental experience helps but is not required; training on software and terminology will be provided. The role emphasizes warmth under pressure and reliable attendance in a patient-centered practice.