Dental Front Desk Coordinator — Warm, Stellar Scheduling

Dentist in Austin; Austin (TX); Hybrid; USD 23,000 - 32,000; Full time

Benefits offered by this job

Competitive pay

Sign-on bonus

Referral bonus

Paid time off

Health insurance

Gym membership for family

Year-end bonus

Training on software & workflows

Job summary

Dentist in Austin is seeking a Front Desk Coordinator to keep a busy dental schedule running smoothly. You will answer calls, book same-day slots, greet patients, and ensure a warm, pressure-free environment.

Dental experience helps, but we teach the software and terminology; warmth under pressure is essential. You’ll manage appointments, verify insurance, collect payments, and coordinate with the clinical team to turn over operatories on time.

Qualifications

• Excellent phone manner and clear written communication.
• Comfortable on a computer; experience with Open Dental or similar practice management software is a plus.
• Organized enough to hold a conversation, a ringing phone, and a full waiting room at the same time.
• Discretion with protected health information and a working understanding of HIPAA.
• Dependable attendance — the schedule depends on the desk being covered.
• High school diploma or equivalent; prior dental or medical front-office experience preferred.

Responsibilities

• Answer every incoming call promptly and book, confirm, reschedule, and recall appointments to keep the schedule full.
• Greet arriving patients, verify their details, and collect forms, copays, and outstanding balances.
• Verify insurance eligibility and benefits before the visit so nobody is surprised at checkout.
• Fill cancellations from the ASAP list and confirm the next day's column before you leave.
• Keep patient records, appointment notes, and contact details accurate in the practice management software.
• Work with the clinical team to keep patients moving and operatories turning over on time.

Skills

Excellent phone manner

Clear written communication

Organized under pressure

HIPAA understanding

Dependable attendance

Education

High school diploma or equivalent

Tools

Open Dental

Job description

Dentist in Austin is seeking a Front Desk Coordinator to keep a busy dental schedule running smoothly. You will answer calls, book same-day slots, greet patients, and ensure a warm, pressure-free environment.

Dental experience helps, but we teach the software and terminology; warmth under pressure is essential. You’ll manage appointments, verify insurance, collect payments, and coordinate with the clinical team to turn over operatories on time.