Dental Front Office Coordinator — Scheduling & Billing

Midgette Dentistry; Richmond, Northern (VA, KY); Hybrid; USD 36,000 - 52,000; Full time

Job summary

Midgette Dentistry in Richmond, VA is seeking a knowledgeable front desk professional to join our friendly team. You will schedule appointments, verify insurance, handle payments, and coordinate doctor/hygiene schedules while delivering warm, patient-focused service.

This role offers mentorship, growth opportunities, and a supportive workplace in a well-established practice. Qualifications include a high school diploma and at least two years front office experience in a dental setting, plus

Qualifications

• High school diploma or equivalent required.
• A minimum of two years of front office experience preferably in a dental setting.
• Proficiency with Microsoft Office Suite.
• Knowledge of dental software strongly preferred.

Responsibilities

• Schedule and confirm patient appointments
• Verify insurance for all clinical appointments
• Collect all monies due for services rendered
• Develop and maintain doctor/hygiene schedules as necessary
• Greet and check patients in and out, before and after treatment
• Educate, consult and present patient treatment plans
• Responsible for Accounts Receivable including billing statements, aging reports, and collections, if applicable
• File insurance pre-determinations
• Conduct financial consultation with patients when new treatment plans are presented, as applicable

Skills

Customer service

Communication

Front desk experience

Education

High school diploma

Tools

Microsoft Office Suite

Dental software

Job description

Midgette Dentistry in Richmond, VA is seeking a knowledgeable front desk professional to join our friendly team. You will schedule appointments, verify insurance, handle payments, and coordinate doctor/hygiene schedules while delivering warm, patient-focused service.

This role offers mentorship, growth opportunities, and a supportive workplace in a well-established practice. Qualifications include a high school diploma and at least two years front office experience in a dental setting, plus