Dental Front Desk Coordinator – Patient Experience Pro

Texas Dental and Braces PLLC; San Marcos (TX); Vor Ort; USD 23.000 - 28.000; Vollzeit

Benefits dieser Stelle

Paid time off (PTO)

Medical, vision, and dental insurance

Life insurance

401(k)

HSA

Zusammenfassung

Texas Dental and Braces PLLC in San Marcos, TX is seeking a Front Desk Coordinator to warmly greet patients, manage scheduling, and handle billing inquiries. This full-time role operates Monday through Friday, 8 AM to 5 PM, with occasional Saturdays based on needs.

The successful candidate will excel in customer service, have dental office experience, and be comfortable explaining insurance and payments. Benefits include PTO and comprehensive health coverage.

Qualifikationen

• High school diploma or equivalent is required.
• Prior dental office experience preferred.
• Strong customer service and phone skills.
• Ability to clearly explain insurance and payments.

Aufgaben

• Greet patients and make them feel welcome from first contact.
• Answer calls, emails, and patient questions in a friendly, helpful tone.
• Schedule, confirm, and reschedule appointments to keep the day running smoothly.
• Verify insurance benefits and help patients understand treatment costs.
• Collect payments and maintain accurate patient records.
• Prepare charts and route slips for the day ahead.
• Coordinate referrals and follow up with patients.
• Keep the front office clean, organized, and ready for patients.

Kenntnisse

Excellent customer service

Phone communication

Organizational skills

Team player

Ausbildung

High school diploma or equivalent

Tools

Dental software

Office software

Jobbeschreibung

Texas Dental and Braces PLLC in San Marcos, TX is seeking a Front Desk Coordinator to warmly greet patients, manage scheduling, and handle billing inquiries. This full-time role operates Monday through Friday, 8 AM to 5 PM, with occasional Saturdays based on needs.

The successful candidate will excel in customer service, have dental office experience, and be comfortable explaining insurance and payments. Benefits include PTO and comprehensive health coverage.