Dental Front Office Coordinator: Patient Experience Lead

Star Dental Partners; San Antonio (TX); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) Retirement Plan

Paid Time Off + Holidays, Bereavement,

Life Insurance

Disability Insurance

Pet Insurance

Wellness incentives

Employee Assistance Program

Job summary

Star Dental Partners in San Antonio, TX is seeking a Dental Front Office Coordinator to deliver outstanding patient service and support daily operations of the practice. The role involves managing front desk duties, greeting patients, scheduling, insurance coordination, and maintaining accurate records while building strong patient relationships.

Requirements include a high school diploma and 2+ years of dental front office experience, proficiency with computers, and excellent communication

Qualifications

• High school diploma required.
• 2+ years dental front office experience.
• Excellent customer service and interpersonal skills.
• Strong verbal and written communication.
• Proficiency with computers and ability to learn new programs.
• Ability to multitask and stay organized.
• Team player with professional demeanor.

Responsibilities

• Managing administrative and front office duties
• Building and maintaining positive patient relationships
• Answering incoming calls, including new patient inquiries and emergency calls
• Scheduling and confirming appointments
• Requesting and managing patient records
• Assisting with insurance claims and related documentation
• Following up with patients regarding treatment and appointments
• Managing unscheduled and treatment-pending lists to support scheduling goals
• Maintaining accurate patient accounts and records
• Coordinating communication between patients and the clinical team

Skills

Customer service

Interpersonal skills

Verbal communication

Written communication

Multi-tasking

Organizational skills

Team collaboration

Computer proficiency

Learn new programs

Education

High school diploma

Job description

Star Dental Partners in San Antonio, TX is seeking a Dental Front Office Coordinator to deliver outstanding patient service and support daily operations of the practice. The role involves managing front desk duties, greeting patients, scheduling, insurance coordination, and maintaining accurate records while building strong patient relationships.

Requirements include a high school diploma and 2+ years of dental front office experience, proficiency with computers, and excellent communication