Dental Front Desk Specialist — Weekdays, 8–5

Appone; San Antonio (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

PTO

Paid holidays

401(k)

Life insurance

HSA

Job summary

Texas Dental and Braces PLLC is seeking a Dental Inbound Receptionist to be the first point of contact for patients across phone, email, text, and online messages. The role focuses on scheduling, payments, and smooth front-office operations at the Potranco location in San Antonio.

Join a full-time, weekday schedule with benefits including health, dental, vision insurance, PTO, holidays, 401(k), life insurance, and HSA.

Qualifications

• 1+ year of dental front-office experience handling patient calls and scheduling.
• Hands-on experience with Open Dental.
• Solid grasp of dental terminology, procedures, and PPO insurance guidelines and coding.
• Comfortable discussing balances and payment options with patients.
• Working knowledge of HIPAA and patient-privacy requirements.
• Clear, professional communication — phone, written, and in person.
• Able to juggle several systems and conversations without dropping details.
• High school diploma or equivalent.

Responsibilities

• Field 30+ calls a day — scheduling, rescheduling, cancellations, and billing or payment questions.
• Keep the schedule full by filling last-minute openings and following up after cancellations.
• Book the whole family when you can — one call is often a chance to get a spouse or kids on the books too.
• Meet patients wherever they reach out: phone, email, text, or online message.
• Catch new online appointment requests, book them into open chairs, and get their forms into the system.
• Take payments and walk patients through their payment plan options.
• Loop in the office team to confirm details and solve things in real time.
• Document carefully and keep patient information protected, every time.

Skills

Dental front-office experience

HIPAA knowledge

Professional communication

Balance/payment discussion

Multi-system handling

Strong organizational skills

High school diploma

Education

High school diploma or equivalent

Tools

Open Dental

Job description

Texas Dental and Braces PLLC is seeking a Dental Inbound Receptionist to be the first point of contact for patients across phone, email, text, and online messages. The role focuses on scheduling, payments, and smooth front-office operations at the Potranco location in San Antonio.

Join a full-time, weekday schedule with benefits including health, dental, vision insurance, PTO, holidays, 401(k), life insurance, and HSA.