Dental Front Desk Coordinator — Patient Experience Lead

Dental365; Toledo (OH); Sur place; USD 28 000 - 32 000; Plein temps

Avantages offerts par ce poste

Generous compensation

Health & vision insurance

401K with matching

Paid time off

In-house dental program

Fringe benefits

Résumé du poste

Dental365 in Toledo, Ohio seeks a Front Desk Coordinator to warmly greet patients, answer calls, and manage appointments. You will input new patient records and maintain ledgers in Denticon, while collecting co-pays and verifying PPO/FFS insurance.

The role requires prior dental front desk experience, strong organizational and communication skills, and the flexibility to adapt to changing schedules. Full-time position with generous benefits and employee perks.

Qualifications

• Prior dental front desk experience required.
• Strong organizational skills.
• Excellent interpersonal communication.
• Flexibility to adapt to varying schedules.

Responsabilités

• Greet and warmly welcome patients with concierge care.
• Answer phones promptly and respond to messages.
• Manage schedules: input and confirm patient appointments.
• Enter new patient records and update ledgers (Denticon).
• Collect co-payments and verify insurance eligibility (PPO/FFS).
• Respond to patient billing or financial inquiries and direct to appropriate departments.
• Assist with office duties as directed by the Practice Manager.

Connaissances

Dental front desk

Organizational skills

Communication skills

Flexibility

Description du poste

Dental365 in Toledo, Ohio seeks a Front Desk Coordinator to warmly greet patients, answer calls, and manage appointments. You will input new patient records and maintain ledgers in Denticon, while collecting co-pays and verifying PPO/FFS insurance.

The role requires prior dental front desk experience, strong organizational and communication skills, and the flexibility to adapt to changing schedules. Full-time position with generous benefits and employee perks.