Dental Front Desk Concierge — Patient Experience Champion

Godental365; Toledo (OH); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Generous Compensation

Flexible Health and Vision Insurance

401(K) Retirement Plan with Matching

Generous Paid-Time Off

Exclusive In-house Dental Program

Extra Perks and Fringe Benefits

Job summary

Godental365 is seeking a Front Desk Coordinator in Toledo, OH. You will be the friendly face greeting patients, answering calls, and managing appointments using Denticon. You will handle billing inquiries, verify insurance, and support practice operations under the Practice Manager.

The role requires prior dental experience, strong organization, and excellent communication. Full-time schedule aligns with Monday–Thursday hours and benefit-rich employment.

Qualifications

• Prior dental experience is required.
• Experience in Perio/Surgical office preferred.
• A resume showing a stable employment history.
• Exceptional organizational skills to manage multiple tasks.
• Flexibility to adapt to varying schedules.
• Strong interpersonal communication skills.

Responsibilities

• Warmly greet and welcome patients with concierge care.
• Answer phones promptly and respond to messages.
• Manage schedules - input and confirm patient appointments.
• Enter new patient records and update ledgers with precision (Denticon).
• Collect co-payments and verify insurance eligibility (PPO/FFS).
• Respond to patient billing or financial inquiries, directing to appropriate departments.
• Assist with various office duties as directed by the Practice Manager.

Skills

Dental experience

Interpersonal communication

Organizational skills

Flexibility

Multitasking

Tools

Denticon

Job description

Godental365 is seeking a Front Desk Coordinator in Toledo, OH. You will be the friendly face greeting patients, answering calls, and managing appointments using Denticon. You will handle billing inquiries, verify insurance, and support practice operations under the Practice Manager.

The role requires prior dental experience, strong organization, and excellent communication. Full-time schedule aligns with Monday–Thursday hours and benefit-rich employment.