Dental Front Desk Coordinator | Patient Experience Lead

U.S. Oral Surgery Management; Eagan (MN); On-site; USD 32,000 - 33,000; Full time

Job summary

US Oral Surgery Management is seeking a diligent administrative professional in Burnsville, MN to support patient interactions and front-desk operations. You will schedule appointments, assist with treatment plan conversions, and coordinate surgeries with the care team.

The role emphasizes strong communication, multitasking, and adaptability in a fast-paced dental setting. Prior dental/medical experience is preferred and high school diploma is required.

Qualifications

• Patient-centric attitude and strong service mindset required.
• Positive impact on patients and coworkers is expected.
• High school diploma or equivalent required; experience preferred in dental/medical admin.
• Proven administrative experience with growth or improvement.
• Ability to multitask in a fast-paced setting.
• Solid customer service skills for patient interactions.
• Excellent verbal and written communication; adaptable to duties as assigned.

Responsibilities

• Answer phone and assist patients with scheduling.
• Check patients in, post payments, and process treatment plans.
• Assist with scheduling surgeries and ensure preparations are complete.
• Collaborate with team to handle administrative tasks efficiently.
• Be flexible and eager to learn and grow within the practice.

Skills

Patient-centric attitude

Positive impact

Administrative skills

Multitasking

Customer service

Communication skills

Adaptability

Education

High school diploma

Job description

US Oral Surgery Management is seeking a diligent administrative professional in Burnsville, MN to support patient interactions and front-desk operations. You will schedule appointments, assist with treatment plan conversions, and coordinate surgeries with the care team.

The role emphasizes strong communication, multitasking, and adaptability in a fast-paced dental setting. Prior dental/medical experience is preferred and high school diploma is required.