Front Desk Coordinator

U.S. Oral Surgery Management; Eagan (MN); On-site; USD 32,000 - 33,000; Full time

Job summary

US Oral Surgery Management is seeking a diligent administrative professional in Burnsville, MN to support patient interactions and front-desk operations. You will schedule appointments, assist with treatment plan conversions, and coordinate surgeries with the care team.

The role emphasizes strong communication, multitasking, and adaptability in a fast-paced dental setting. Prior dental/medical experience is preferred and high school diploma is required.

Qualifications

• Patient-centric attitude and strong service mindset required.
• Positive impact on patients and coworkers is expected.
• High school diploma or equivalent required; experience preferred in dental/medical admin.
• Proven administrative experience with growth or improvement.
• Ability to multitask in a fast-paced setting.
• Solid customer service skills for patient interactions.
• Excellent verbal and written communication; adaptable to duties as assigned.

Responsibilities

• Answer phone and assist patients with scheduling.
• Check patients in, post payments, and process treatment plans.
• Assist with scheduling surgeries and ensure preparations are complete.
• Collaborate with team to handle administrative tasks efficiently.
• Be flexible and eager to learn and grow within the practice.

Skills

Patient-centric attitude

Positive impact

Administrative skills

Multitasking

Customer service

Communication skills

Adaptability

Education

High school diploma

Job description

Job Details Job Location: MN01 Burnsville - Burnsville, MN 55337 Position Type: FT1 Salary Range: $23.00 - $24.00 Hourly

Dakota Valley Maxillofacial & Oral Surgery, MN - Dental Surgery

PRINCIPAL RESPONSIBILITIES AND DUTIES

• Patient Interaction: Expertly answer the phone, assist patients in scheduling appointments, and create patient accounts.
• Administrative Support: Check patients in, post payments, and convert treatment plans with accuracy and efficiency.
• Surgery Coordination: Assist with scheduling surgeries and ensure all necessary preparations are made.
• Team Collaboration: Work closely with other professionals to form a highly effective team, handling administrative tasks seamlessly.
• Versatility and Adaptability: Embrace a wide range of responsibilities and opportunities for learning and growth within the practice.

MINIMUM QUALIFICATIONS

• Patient-Centric Attitude: Genuinely serve our patients at every level, enhancing patient satisfaction and increasing office efficiency.
• Positive Impact: Positively influence patients, coworkers, referring offices, and the practice as a whole.
• Educational Background: Completion of high school or equivalent is required.
• Experience Preferred: Previous oral surgery, dental, or medical experience is preferred.
• Administrative Skills: Proven administrative experience with a track record of growth or improvement within previous positions.
• Multitasking Ability: Demonstrated ability to multitask and be a self-starter in a fast-paced environment.
• Customer Service Expertise: Experienced with customer service techniques, ensuring a superior patient experience.
• Communication Skills: Superior communication skills, both verbal and written, are essential for effective interaction with patients and team members.
• Adaptability: Willingness to take on other duties as assigned and adapt to the evolving needs of the practice.

ABOUT US ORAL SURGERY MANAGEMENT

By joining US Oral Surgery Management (USOSM), you become part of a dynamic and forward-thinking organization made up of best-in-class Oral and Maxillofacial practices. Together, we have the POWER to achieve more, by creating a positive impact on the communities we serve and reinforcing our position as a top leader in the industry. We believe in the POWER of teamwork, where every member contributes to our collective success. Whether you're in clinical operations, administration, support services, etc., your role is crucial to achieving our shared mission: fueling innovation and clinical excellence, while driving worthwhile outcomes for our practices.

Our POWER Values form the foundation of our ability to deliver exceptional healthcare experiences and achieve sustainable growth.

• Passion for Patient Care
• Outstanding Results
• Winning Attitude
• Embracing Continuous Improvement
• Respect for Self and Others

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

the work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.