Front Desk & Patient Experience Specialist

Rockclifforalsurgery; Virginia (MN); On-site; USD 33,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision with employer contribution

Life Insurance

401K Retirement, with employer contribution

Paid Time Off

Employee Discounts

Job summary

A leading oral surgery practice in Minnesota is seeking a Patient Service Representative to enhance patient experiences and manage front-office operations. The ideal candidate has two years of customer service experience, preferably in a medical or dental setting. Responsibilities include scheduling appointments, verifying patient information, and assisting with insurance processes. Offering benefits such as medical insurance, 401K, and paid time off. If you thrive in a dynamic environment, this is your chance to join a supportive team.

Qualifications

• Minimum of two years of customer service experience required.
• Preferred experience in oral surgery or a medical/dental practice.
• Knowledge of insurance processes preferred.

Responsibilities

• Confirm and update patient information.
• Prepare patient charts for appointments.
• Perform check-in and check-out functions.
• Process insurance authorizations and referrals.
• Schedule patient appointments.
• Maintain accurate medical records.
• Support front-office operations.

Skills

Customer service experience

Excellent verbal communication

Excellent written communication

Multitasking

Job description

A leading oral surgery practice in Minnesota is seeking a Patient Service Representative to enhance patient experiences and manage front-office operations. The ideal candidate has two years of customer service experience, preferably in a medical or dental setting. Responsibilities include scheduling appointments, verifying patient information, and assisting with insurance processes. Offering benefits such as medical insurance, 401K, and paid time off. If you thrive in a dynamic environment, this is your chance to join a supportive team.