Dental Front Desk Coordinator — Patient Care & Growth

Affordable Care, LLC; St. Louis (MO); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Competitive compensation

Career growth

Team-oriented environment

Training provided

Experienced dental team

Job summary

Affordable Dentures & Implants in St. Louis, MO seeks a friendly Dental Front Desk Coordinator to be the first point of contact for patients. You will deliver outstanding customer service, manage front office operations, and support our dental team in a fast-paced practice.

Ideal candidates have 2+ years in a dental front office, experience with Dentrix, and knowledge of dental terminology and insurance processes. Join us for comprehensive training and a collaborative work environment.

Qualifications

• 2+ years of dental front office or dental receptionist experience.
• Experience using Dentrix preferred.
• CareCredit experience preferred.
• Knowledge of dental terminology, treatment planning, and patient scheduling.
• Experience managing the full dental insurance process, including verification, benefit review, claim submission, and patient financial communication.

Responsibilities

• Welcome patients with professionalism and compassion, creating an exceptional first impression.
• Check patients in and out, maintaining efficient patient flow.
• Schedule, confirm, and coordinate patient appointments.
• Answer calls and respond to inquiries on treatment, pricing, financing, and policies.
• Verify and maintain accurate patient records using Dentrix.
• Process payments, collect balances, and reconcile daily transactions.
• Discuss financing options, including CareCredit.
• Assist patients with insurance documentation and claim information.
• Maintain accurate records and documentation.
• Follow up with prospective patients and encourage scheduling.
• Order and maintain office supplies and administrative materials.
• Prepare reports and administrative paperwork.
• Maintain a clean, welcoming reception area.
• Assist the clinical team with chairside support when needed.

Job description

Affordable Dentures & Implants in St. Louis, MO seeks a friendly Dental Front Desk Coordinator to be the first point of contact for patients. You will deliver outstanding customer service, manage front office operations, and support our dental team in a fast-paced practice.

Ideal candidates have 2+ years in a dental front office, experience with Dentrix, and knowledge of dental terminology and insurance processes. Join us for comprehensive training and a collaborative work environment.