Dental Front Desk Coordinator: Patient Care & Scheduling

Affordable Care, LLC; St. Clairsville (OH); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Group medical and dental insurance

Vision insurance

Life insurance

Flexible spending accounts

401(k)

9 paid holidays off

10 days vacation

5 additional PTO days

Hospital indemnity, accident, and CII

Job summary

Affordable Dentures & Implants is seeking a friendly Dental Front Desk Coordinator to deliver outstanding patient service and manage front office operations. You will welcome patients, schedule, process payments, verify insurance, and use Dentrix to ensure accurate records.

The role requires 2+ years of dental front office experience, strong communication, and a patient-focused mindset. Join a supportive team with training and growth opportunities while helping patients achieve healthy smiles.

Qualifications

• 2+ years of dental front office experience
• Experience scheduling patients in a dental practice
• Dental insurance knowledge required
• Proficient with Dentrix software
• Excellent customer service and communication skills

Responsibilities

• Welcome patients professionally and create a great first impression
• Check patients in and out with efficient patient flow
• Schedule, confirm, and coordinate appointments
• Answer calls and respond to treatment, scheduling, pricing, and policies inquiries
• Verify patient records using Dentrix
• Process payments and reconcile daily transactions
• Discuss financing options including CareCredit
• Assist patients with insurance documentation and claim information
• Maintain accurate patient records and documentation
• Follow up with prospective patients and encourage scheduling
• Order and maintain office supplies and administrative materials
• Support office operations by preparing reports and paperwork
• Maintain a welcoming reception area
• Assist clinical team with chairside support when needed
• Perform additional duties to support the practice

Skills

Dental front office

Customer service

Communication skills

Multitasking

Tools

Dentrix

Job description

Affordable Dentures & Implants is seeking a friendly Dental Front Desk Coordinator to deliver outstanding patient service and manage front office operations. You will welcome patients, schedule, process payments, verify insurance, and use Dentrix to ensure accurate records.

The role requires 2+ years of dental front office experience, strong communication, and a patient-focused mindset. Join a supportive team with training and growth opportunities while helping patients achieve healthy smiles.