Dental Front Desk Coordinator: Create Seamless Patient Care

Affordable Care, LLC; Port Charlotte (FL); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Training provided

Group medical and dental insurance

Vision insurance

Life insurance

Flexible spending

401(k)

9 paid holidays

10 days of vacation

PTO days

Ancillary insurance options

Job summary

Affordable Dentures & Implants in Port Charlotte, FL is seeking a friendly Dental Front Desk Coordinator to deliver outstanding patient service and keep front office operations running smoothly.

You will manage check-in/check-out, appointment scheduling, inquiries, patient records, and insurance documentation, with Dentrix and CareCredit experience preferred, supporting a team focused on creating healthy, confident smiles.

Qualifications

• 2+ years of dental front office or dental receptionist experience
• Experience scheduling patients in a dental practice
• Experience using Dentrix preferred
• CareCredit experience preferred
• Knowledge of dental terminology, treatment planning, and patient scheduling
• Experience managing the full dental insurance process, including verification, benefit review, claim submission, pre-authorizations, posting, follow-up, and patient financial communication
• Excellent customer service and communication skills
• Strong organizational and multitasking abilities
• Ability to work efficiently in a fast-paced dental office
• Positive attitude with a team-first mindset
• Chairside assisting or oral surgery experience is a plus but not required

Responsibilities

• Welcome patients professionally and create a positive first impression
• Check patients in and out, ensuring efficient flow
• Schedule, confirm, and coordinate patient appointments
• Answer calls and respond to inquiries about treatment, scheduling, pricing, financing, and policies
• Verify and maintain accurate patient records using Dentrix
• Process payments, collect balances, and reconcile daily transactions
• Discuss financing options, including CareCredit
• Assist patients with insurance documentation and claim information
• Maintain accurate patient records and documentation
• Follow up with prospective patients and encourage scheduling
• Order and maintain office supplies and administrative materials
• Support office operations with reports and paperwork
• Maintain a clean, organized reception area
• Assist clinical team with chairside support when needed
• Perform additional duties to support practice success

Skills

Dental front office experience

Customer service

Communication skills

Organizational & multitasking

Team-first mindset

Friendly & compassionate

Positive attitude

Chairside/OR experience a plus

Tools

Dentrix

Job description

Affordable Dentures & Implants in Port Charlotte, FL is seeking a friendly Dental Front Desk Coordinator to deliver outstanding patient service and keep front office operations running smoothly.

You will manage check-in/check-out, appointment scheduling, inquiries, patient records, and insurance documentation, with Dentrix and CareCredit experience preferred, supporting a team focused on creating healthy, confident smiles.