Dental Front Desk Coordinator - Patient Care & Scheduling

Affordable Care, LLC

Carencro (LA)

In loco

USD 38.000 - 52.000

Tempo pieno

2 giorni fa

Candidati tra i primi

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Vantaggi offerti da questo lavoro

Competitive compensation

Career growth and advancement

Supportive, team-oriented work env

Comprehensive training and onboarding

Descrizione del lavoro

Affordable Dentures & Implants in Carencro, LA is seeking a friendly Dental Front Desk Coordinator to be the first point of contact for patients. You will welcome guests, ensure a warm, organized reception, and support a busy dental team with professionalism.

The role requires 2+ years of dental front office experience, comfort with Eaglesoft and CareCredit, and strong communication. You will schedule appointments, verify insurance, process payments, and help maintain accurate patient records in

Competenze

2+ years of dental front office or dental receptionist experience required.
Experience using Eaglesoft preferred.
CareCredit experience preferred.
Knowledge of dental terminology, treatment planning, and patient scheduling.
Experience managing the full dental insurance process, including insurance verification, benefit review, claim submission, pre-authorizations, payment posting, claim follow-up, and patient financial communication.
Excellent customer service and communication skills.
Strong organizational and multitasking abilities.
Ability to work efficiently in a fast-paced dental office.
Positive attitude with a team-first mindset.
Chairside assisting or oral surgery experience is a plus but not required.

Mansioni

Welcome patients with professionalism and compassion while creating an exceptional first impression.
Check patients in and out while maintaining an efficient patient flow.
Schedule, confirm, and coordinate patient appointments.
Answer incoming calls and respond to patient inquiries regarding treatment, scheduling, pricing, financing, and office policies.
Verify and maintain accurate patient records using Eaglesoft.
Process payments, collect balances, and reconcile daily transactions.
Discuss financing options, including CareCredit, when appropriate.
Assist patients with insurance documentation and claim information.
Maintain accurate patient records and documentation.
Follow up with prospective patients and encourage scheduling.
Order and maintain office supplies and administrative materials.
Support office operations by preparing reports and administrative paperwork.
Maintain a clean, organized, and welcoming reception area.
Assist the clinical team with chairside support when needed.
Perform additional duties as assigned to support the success of the practice.