Dental Front Desk Coordinator: Patient Care Champion

Affordable Care, LLC; Anderson (SC); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Competitive compensation

Career growth opportunities

Team-oriented environment

Comprehensive training provided

Impactful patient care

Job summary

Affordable Dentures & Implants is seeking a Dental Front Desk Coordinator to be the first point of contact for patients, delivering outstanding customer service and supporting daily front office operations in a fast-paced dental practice in Anderson, SC.

You will schedule appointments, verify insurance, discuss financing options, maintain patient records in Dentrix, and help the clinical team as needed. This full-time on-site role offers training and growth opportunities.

Qualifications

• 2+ years of dental front office or dental receptionist experience.
• Experience scheduling patients in a dental practice.
• Dentrix experience preferred.
• CareCredit experience preferred.
• Knowledge of dental terminology, treatment planning, and patient scheduling.
• Experience managing the full dental insurance process, including insurance verification, benefit review, claim submission, pre-authorizations, payment posting, claim follow-up, and patient financial communication.

Responsibilities

• Welcome patients with professionalism and compassion while creating an exceptional first impression.
• Check patients in and out while maintaining an efficient patient flow.
• Schedule, confirm, and coordinate patient appointments.
• Answer incoming calls and respond to patient inquiries regarding treatment, scheduling, pricing, financing, and office policies.
• Verify and maintain accurate patient records using Dentrix.
• Process payments, collect balances, and reconcile daily transactions.
• Discuss financing options, including CareCredit, when appropriate.
• Assist patients with insurance documentation and claim information.
• Maintain accurate patient records and documentation.
• Follow up with prospective patients and encourage scheduling.
• Order and maintain office supplies and administrative materials.
• Support office operations by preparing reports and administrative paperwork.
• Maintain a clean, organized, and welcoming reception area.
• Assist the clinical team with chairside support when needed.
• Perform additional duties as assigned to support the success of the practice.

Skills

Customer service

Communication skills

Multitasking

Team collaboration

Tools

Dentrix

CareCredit

Job description

Affordable Dentures & Implants is seeking a Dental Front Desk Coordinator to be the first point of contact for patients, delivering outstanding customer service and supporting daily front office operations in a fast-paced dental practice in Anderson, SC.

You will schedule appointments, verify insurance, discuss financing options, maintain patient records in Dentrix, and help the clinical team as needed. This full-time on-site role offers training and growth opportunities.