Dental Front Desk Coordinator – Patient Care & Scheduling

Affordable Care, LLC; St. Louis (MO); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Training provided

Medical & dental insurance

Vision insurance

Life insurance

401(k) plan

Paid holidays

Job summary

Affordable Dentures & Implants in St. Louis, MO seeks a Dental Front Desk Coordinator to deliver outstanding front-line service and keep the front office running smoothly.

You’ll welcome patients, schedule and coordinate appointments, handle payments, and assist the dental team to ensure a superior patient experience. Ideal candidates have 2+ years in a dental front office, strong communication, Dentrix experience, and familiarity with CareCredit.

Qualifications

• 2+ years of dental front office or dental receptionist experience.
• Excellent customer service and communication skills.
• Knowledge of dental terminology, treatment planning, and scheduling.
• Experience with dental insurance processing and Dentrix.

Responsibilities

• Welcome patients professionally and create a positive first impression.
• Check patients in/out and maintain efficient patient flow.
• Schedule, confirm, and coordinate appointments.
• Answer calls and respond to treatment, scheduling, pricing, and policies.
• Verify and maintain patient records using Dentrix.
• Process payments and reconcile daily transactions.
• Discuss financing options, including CareCredit.
• Assist with insurance documentation and claims information.
• Maintain accurate patient records and documentation.
• Follow up with prospective patients and encourage scheduling.
• Order and maintain office supplies and materials.
• Prepare reports and administrative paperwork.
• Maintain a clean, welcoming reception area.
• Assist clinical team with chairside support when needed.
• Perform additional duties to support the practice.

Skills

Dental front office experience

Customer service

Communication skills

Organizational skills

Tools

Dentrix

CareCredit

Job description

Affordable Dentures & Implants in St. Louis, MO seeks a Dental Front Desk Coordinator to deliver outstanding front-line service and keep the front office running smoothly.

You’ll welcome patients, schedule and coordinate appointments, handle payments, and assist the dental team to ensure a superior patient experience. Ideal candidates have 2+ years in a dental front office, strong communication, Dentrix experience, and familiarity with CareCredit.