Dental Front Desk Coordinator — Patient Care & PTO

North American Dental Group; Valparaiso (IN); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Paid Time Off

Comprehensive Benefits

Job summary

North American Dental Group is seeking a Front Desk Coordinator for Silhavy Creek Family Dental in Valparaiso, IN. This part-time role welcomes patients, answers calls, schedules appointments, and explains procedures to ensure a smooth check-in experience.

The ideal candidate has 1–5 years in customer service or dental settings, familiarity with dental software and Microsoft Office, and strong communication and multitasking skills.

Qualifications

• 1–5 years of customer service, insurance, or dental experience preferred.
• Familiarity with dental software, Microsoft Office, and a willingness to learn new programs.

Responsibilities

• Dependably handle financial tasks, including co-payment collection and daily reporting.
• Answer phone calls, provide information, and schedule, verify, and confirm appointments.
• Clearly explain dental procedures, policies, and services to patients.
• Present financial arrangements and policies to patients with professionalism and empathy.
• Track and manage appointments, including cancellations and no-shows.

Skills

Customer service

Dental software

Communication

Multitasking

Education

High School Diploma

Tools

Microsoft Office

Dentrix (Dental software)

Job description

North American Dental Group is seeking a Front Desk Coordinator for Silhavy Creek Family Dental in Valparaiso, IN. This part-time role welcomes patients, answers calls, schedules appointments, and explains procedures to ensure a smooth check-in experience.

The ideal candidate has 1–5 years in customer service or dental settings, familiarity with dental software and Microsoft Office, and strong communication and multitasking skills.