Dental Front Desk Coordinator: Care, Efficiency & Growth

Affordable Care, LLC; James Island (SC); In loco; USD 38.000 - 48.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive compensation

Career growth opportunities

Comprehensive new hire training

Descrizione del lavoro

Affordable Dentures & Implants in West Ashley, SC is seeking a friendly, organized Dental Front Desk Coordinator to be the first point of contact for patients and to ensure the front office runs efficiently.

You will deliver outstanding customer service, schedule and confirm appointments, manage patient records in Dentrix, process payments, and assist with insurance documentation while supporting the clinical team as needed.

Competenze

• 2+ years of dental front office or dental receptionist experience required.
• Experience scheduling patients in a dental practice.
• Experience using Dentrix preferred.
• CareCredit experience preferred.
• Knowledge of dental terminology, treatment planning, and patient scheduling.
• Experience managing full dental insurance process including verification, benefit review, claim submission, pre-authorizations, payment posting, follow-up, and patient financial communication.
• Excellent customer service and communication skills.
• Strong organizational and multitasking abilities.
• Ability to work efficiently in a fast-paced dental office.
• Positive attitude with a team-first mindset.
• Chairside assisting or oral surgery experience is a plus but not required.

Mansioni

• Welcome patients with professionalism and compassion while creating an exceptional first impression.
• Check patients in and out while maintaining an efficient patient flow.
• Schedule, confirm, and coordinate patient appointments.
• Answer incoming calls and respond to patient inquiries regarding treatment, scheduling, pricing, financing, and office policies.
• Verify and maintain accurate patient records using Dentrix.
• Process payments, collect balances, and reconcile daily transactions.
• Discuss financing options, including CareCredit, when appropriate.
• Assist patients with insurance documentation and claim information.
• Maintain accurate patient records and documentation.
• Follow up with prospective patients and encourage scheduling.
• Order and maintain office supplies and administrative materials.
• Support office operations by preparing reports and administrative paperwork.
• Maintain a clean, organized, and welcoming reception area.
• Assist the clinical team with chairside support when needed.
• Perform additional duties as assigned to support the success of the practice.

Conoscenze

Dental front office experience

Dentrix experience

CareCredit experience

Dental terminology knowledge

Insurance processing experience

Customer service

Organizational skills

Multitasking

Team player

Strumenti

Dentrix

Descrizione del lavoro

Affordable Dentures & Implants in West Ashley, SC is seeking a friendly, organized Dental Front Desk Coordinator to be the first point of contact for patients and to ensure the front office runs efficiently.

You will deliver outstanding customer service, schedule and confirm appointments, manage patient records in Dentrix, process payments, and assist with insurance documentation while supporting the clinical team as needed.