Dental Front Desk & Patient Care Specialist

42 North Dental; New Haven (CT); On-site; USD 30,000 - 34,000; Full time

Job summary

42 North Dental in New Haven, CT, is seeking a Patient Care Representative (Dental Receptionist) to be the front line of patient communication and to provide essential administrative support to dentists and patients. You will handle appointment scheduling, education on treatment plans and billing responsibilities, and insurance verification.

The role emphasizes exceptional patient service, accuracy in data entry, and privacy compliance.

Qualifications

• Excellent customer service skills.
• Clear speaking and telephone voice.
• Positive attitude and energetic personality.
• Comfortable in a computerized environment.
• Ability to multitask.

Responsibilities

• Interact with patients in a positive professional manner via telephone and in person
• Schedule and confirm appointments
• Review and educate patients on treatment plans and financial responsibilities
• Accurately confirm insurance benefits, communicate and collect patient payment obligations
• Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information
• Respond to and reply to requests for information
• Maintain strict compliance with HIPAA and patient privacy
• Perform other related job duties as assigned

Skills

Customer service

Clear speaking

Positive attitude

Computer literacy

Multitasking

Job description

42 North Dental in New Haven, CT, is seeking a Patient Care Representative (Dental Receptionist) to be the front line of patient communication and to provide essential administrative support to dentists and patients. You will handle appointment scheduling, education on treatment plans and billing responsibilities, and insurance verification.

The role emphasizes exceptional patient service, accuracy in data entry, and privacy compliance.