Dental Front Desk Concierge | Patient Experience Champion

Dental365; Toledo (OH); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Health and Vision Insurance

401(k) Matching

Paid Time Off

In-house Dental Program

Job summary

Dental365 is seeking a Front Desk Coordinator in Toledo, Ohio, to be the face of our patient experience. You will greet patients, answer calls, manage appointments, and support billing and insurance processes in a modern dental practice.

Join a team that values exceptional service, adaptability, and strong communication. This full-time role offers a comprehensive benefits package and a pathway to grow within our patient-focused environment.

Qualifications

• Prior dental experience is required.
• A resume showing a consistent employment history.
• Excellent organizational skills to manage multiple tasks.
• Flexibility to adapt to varying schedules.
• Strong interpersonal communication skills.

Responsibilities

• Warmly greet and welcome patients with concierge care.
• Answer phones promptly and respond to messages.
• Manage schedules—input and confirm patient appointments.
• Enter new patient records and update ledgers with precision (Denticon).
• Collect co-payments and verify insurance eligibility (PPO/FFS).
• Respond to patient billing or financial inquiries, directing to appropriate departments.
• Assist with various office duties as directed by the Practice Manager.

Skills

Dental front desk experience

Interpersonal communication

Tools

Denticon

Job description

Dental365 is seeking a Front Desk Coordinator in Toledo, Ohio, to be the face of our patient experience. You will greet patients, answer calls, manage appointments, and support billing and insurance processes in a modern dental practice.

Join a team that values exceptional service, adaptability, and strong communication. This full-time role offers a comprehensive benefits package and a pathway to grow within our patient-focused environment.