Dental Front Desk Concierge - Elevate Patient Experience

Premier Care Dental Management; Stratford (CT); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Generous Compensation

Flexible Health and Vision Insurance

401(K) Retirement Plan with Matching

Generous Paid-Time Off

Exclusive In-house Dental Program

Extra Perks and Fringe Benefits

Job summary

Premier Care Dental Management is hiring a Front Desk Coordinator in Stratford, CT. The role is focused on delivering exceptional patient experiences and supporting daily front desk operations.

Responsibilities include greeting patients, handling calls, scheduling, patient records, insurance verification, and billing inquiries. The position emphasizes teamwork, flexibility, and a commitment to high-quality care within a modern dental practice.

Qualifications

• Prior dental experience is required.
• A resume showing a consistent and stable employment history.
• Excellent organizational skills to manage multiple tasks.
• Flexibility to adapt to varying schedules as required.
• Strong interpersonal communication skills.

Responsibilities

• Warmly greet and welcome patients with concierge care.
• Answer phones promptly and respond to messages.
• Manage schedules: input and confirm patient appointments.
• Enter new patient records and update ledgers with precision (Denticon).
• Collect co-payments and verify insurance eligibility (PPO/FFS).
• Respond to patient billing or financial inquiries and direct to appropriate departments.
• Assist with various office duties as directed by the Practice Manager.

Skills

Prior dental experience

Stable employment history

Organizational skills

Schedule flexibility

Interpersonal communication

Job description

Premier Care Dental Management is hiring a Front Desk Coordinator in Stratford, CT. The role is focused on delivering exceptional patient experiences and supporting daily front desk operations.

Responsibilities include greeting patients, handling calls, scheduling, patient records, insurance verification, and billing inquiries. The position emphasizes teamwork, flexibility, and a commitment to high-quality care within a modern dental practice.